General Disclaimer
The information provided on this website is for general informational purposes only. North Carolina Water Damage Pros operates as a connections and connection service, and all content herein should not be construed as professional advice regarding water damage restoration, mold remediation, or any related services. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on this website for any purpose. Any reliance you place on such information is strictly at your own risk.
By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by the terms of this disclaimer. If you do not agree with any portion of this disclaimer, you should discontinue use of this website immediately.
Professional Services Disclaimer
North Carolina Water Damage Pros is not a water damage restoration company. We do not perform restoration work, mitigation services, mold remediation, or any other hands-on contracting work ourselves. Our sole function is to connect homeowners and property managers in North Carolina with independent, licensed water damage restoration contractors who have been vetted for proper credentials and experience.
We do not guarantee the quality of work performed by any contractor in our network, nor do we control the methods, materials, or timelines employed by these independent professionals. All restoration work is performed by third-party contractors under separate contractual agreements directly with the property owner. We strongly encourage all homeowners to obtain multiple quotes, ask detailed questions about proposed restoration plans, and request references before engaging any contractor's services.
Independent Contractors
All contractors within the North Carolina Water Damage Pros network operate as independent entities. They are not employees, agents, or representatives of North Carolina Water Damage Pros. We do not supervise, direct, or control their day-to-day operations, work schedules, or business practices. Each contractor maintains their own business structure, insurance policies, and operational procedures.
When you engage a contractor through our local water damage restoration service, you enter into a direct contractual relationship with that contractor, not with North Carolina Water Damage Pros. Any disputes regarding workmanship, pricing, scheduling, or other service-related matters must be resolved directly with the contractor in question. We may, at our discretion, assist in facilitating communication between parties, but we assume no legal obligation to mediate or arbitrate such disputes.
Licensing and Insurance
While North Carolina Water Damage Pros endeavors to refer only contractors who maintain current, valid licensing and adequate insurance coverage as required by North Carolina state law and local jurisdictions, we cannot and do not guarantee the ongoing status of any contractor's credentials. Licensing requirements vary by municipality, and insurance policies are subject to change, cancellation, or lapse without our immediate knowledge.
Homeowners bear the ultimate responsibility for verifying any contractor's current licensing status, insurance coverage, and bond information before work commences. We recommend contacting the North Carolina Licensing Board for General Contractors, relevant municipal licensing authorities, and requesting certificates of insurance directly from the contractor. This verification step is essential to protecting your property and financial interests.
Estimates and Pricing
Cost estimates provided through our service are preliminary in nature and subject to change upon detailed on-site inspection by the assigned contractor. North Carolina Water Damage Pros does not set, control, or guarantee pricing for restoration services. Final costs are determined through direct negotiation between the homeowner and the contractor, and will depend on the scope of damage, materials required, labor necessary, and other variable factors specific to each project.
We encourage homeowners to obtain written estimates from multiple contractors, understand what is included and excluded from quoted prices, and establish clear payment terms before authorizing work to begin. Questions regarding billing, payment schedules, or insurance claim processing should be directed to the individual contractor.
External Links
This website may contain links to external websites that are not controlled or maintained by North Carolina Water Damage Pros. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them. We are not responsible for the content, privacy practices, or security of any linked third-party websites.
Limitation of Liability
To the fullest extent permitted by applicable law, North Carolina Water Damage Pros, its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of this website, our local water damage restoration services, or the services performed by any contractor in our network. This limitation applies regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damages.
In no event shall our total cumulative liability exceed the amount, if any, paid by you to North Carolina Water Damage Pros for the specific local water damage restoration service giving rise to the claim.
Contact Us
If you have questions, concerns, or require clarification regarding any aspect of this disclaimer, please contact us through the information provided on our website. We are committed to transparency and will make reasonable efforts to address your inquiries in a timely manner. Please note that communications with North Carolina Water Damage Pros do not create an attorney-client relationship, contractor-client relationship, or any other professional services relationship beyond the scope of our connections function.
This disclaimer is subject to change without notice. We encourage visitors to review this page periodically for any updates or modifications.